Perception is Reality
Do you know how others perceive you? Have you ever wondered? Do you even care?
You may have heard this proverb somewhere along your career path:
They'll never care how much you know until they know how much you care.
Trite? Maybe. But there's probably a nugget of truth there. In fact, I've learned recently that often the things that seem to bug me the most usually carry with them a lesson I need to learn.
We are measured ...
Not by what we are, but by the perception of what we seem to be;
Not by what we do, but by how we appear to do it.
It really doesn't matter what I think as it relates to my behavior in the world. If I'm a nice, caring person in my own mind but occur in the world as a pushy blowhard, that's what I am. Others' perception is their reality, and unless I'm willing to take a look at that through eyes other than my own, I'm destined to remain forever locked in that perception.
It's as easy (and as difficult) as having a conversation. But I've got to be willing to hear - really hear - what the other person says.
Try it - I guarantee it will make all the difference in the world.
2 Comments:
Okay... so what do you do when you're made aware of a particular perception that isn't representative... (and potentially destructive to you)...
How do you remedy that? How can you 'manage perception' and 'change perception' - especially when you're not certain how you were viewed that way in the first place?
OK, I'll take a stab at that ...
You say you were "made aware" of an incorrect perception. Does that mean that it wasn't a direct comment - from the source? In my experience the best way to deal with any perception is in face-to-face conversation when at all possible.
I'm reminded of a book by Jan Carlzen called "Managing Moments of Truth" which, if I remember correctly, said that, speaking of customer service, any interaction with the customer - even when he's unhappy - is an opportunity to make it right.
Of course, this is just a suggestion - what does your gut tell you to do?
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